Ezekiel Correa
Network Engineer
Motivated and analytical IT professional with 6+ years of experience in IT asset management, technical support, and systems troubleshooting across enterprise environments. Demonstrated success managing full asset lifecycles, implementing automation to improve efficiency, and supporting end-users in fast-paced, multi-platform settings.
Recently earned CompTIA Network+ certification, strengthening networking fundamentals and progressing toward system administration and infrastructure engineering roles. Recognized for strong communication, adaptability, and a customer-first approach to IT service delivery.
Rockdale, TX • (254) 317-9258 • ezekielcorrea2016@gmail.com
Professional Experience
Senior IT Asset Manager — EOS IT Solutions (Contracted to Indeed) | Pflugerville, TX
Jun 2025 – Present
- Oversee full lifecycle of IT assets — acquisition, deployment, maintenance, and retirement — ensuring compliance, traceability, and cost control.
- Configure Jira workflows, dashboards, and automation for asset tracking and reporting.
- Lead audit and utilization initiatives that improve accountability and reduce waste.
- Mentor junior technicians and manage vendor coordination to maintain operational readiness.
Technical Support Technician — A3 Staffing Solutions (Contracted to Baylor Scott & White Health) | Temple, TX
Apr 2025 – Jun 2025
- Support large-scale hardware and software refreshes for hospital networks under HIPAA compliance.
- Install, configure, and migrate Windows OS and medical applications across endpoints.
- Provide end-user support for setup, troubleshooting, and migrations.
- Conduct QA testing and maintain comprehensive deployment documentation.
Server Test Technician — Kelly Services (Contracted to ZT Systems) | Georgetown, TX
Nov 2024 – Apr 2025
- Diagnosed and repaired Linux-based servers, switches, and power units using Python automation tools.
- Documented root-cause analysis and debugging steps to enhance testing efficiency.
Tech Support Agent — Alorica (Contracted to Dell Pro Support) | Temple, TX
Dec 2021 – Nov 2022
- Resolved customer technical issues via remote support for Dell Pro clients, improving first-call resolution rates.
- Created detailed documentation to strengthen the internal knowledge base and support consistency.
Computer Repair / Debug Technician | Department Lead — Bitdeer, Flextronics, Global Resale
2019 – 2021
- Diagnosed, repaired, and tested ASIC miners, network switches, routers, and PCs.
- Led a team responsible for refurbishing and imaging 100+ devices per day.
- Managed inventory accuracy and Linux-based testing scripts to ensure quality control.
Education
Associate of Applied Science, Computer Maintenance Technology
Certifications
CompTIA A+ — Active
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CompTIA Network+ — Active
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Projects
A showcase of my ongoing IT, AI, and UX portfolio work.
Security+ Flashcards Dashboard
Interactive study dashboard with flashcard flipping, review tracking, and chapter-based filtering.
Login Info: Name — Guest | Password — 1234
CSRMA Agent
Web-based agent portal built for structured workflows, task execution, and operational visibility.
Login Info: Name — admin | Password — admin
Reports Dashboard
Centralized reporting dashboard for operational visibility, quick filtering, and export-friendly views across report sections.
View Project →